FAQs

You can adopt any animal at Wildwood from just £30.00. We offer a Basic pack for £30.00, a Premium pack for £45.00 and a Deluxe pack for £60.00. Please see our adoptions page for more information. Or if you would like something a little more bespoke, please get in touch with us to discuss.

Yes, you can. We will let you know as soon as your adoption pack is ready so that you can collect when you visit us.

All adoptions include the following;

• Presented in a beautiful folder
• Personalised plaque at your chosen animal’s enclosure at Wildwood
• Photograph of your animal by our resident photographer
• Certificate of adoption
• Wildwood one-day entrance ticket
• Information factsheet about your adopted animal
• Regular e-newsletters of what’s happening at Wildwood
• Wildwood pen

(Premium package includes two Individual one-day entrance tickets and A5 photo)

(Deluxe package includes a family one-day entrance ticket, A4 photo, Wildwood pin badge starter set and inclusion on our ‘deluxe’ adopters webpage)

(Digital contents are downloadable and package does not include a Wildwood one-day entrance ticket)

As a conservation charity dedicated to preserving British wildlife, all of the money raised goes towards the cost of caring for our animals and our conservation projects to protect some of Britain’s most threatened wildlife.

The ticket is valid for one day for one usage, and is valid for one year. The ticket can be used at either of our parks in Kent or Devon, though we do hope to see you at your adopted animal’s park.

We always do everything that we can to ensure that our animals are on-show everyday, however this is not guaranteed. Our animals could need to be taken off-show due to maintenance work or veterinary visits. We would suggest contacting us prior to your visit so that we can advise of any relevant updates on your adopted animal.

Our animals cannot be exclusively adopted, however we can always advise of any species that are not being adopted currently, if you wish to have something a little more special for you.

Our adoptions are typically not for specific individuals, but rather for the whole species. If an individual animal sadly dies, we will keep your adoption within the same species. If this is not possible, we will offer you the choice of freezing the adoption until we have another animal of the same species within the park, or we can transfer to another species for you. Please note that we are unable to refund any part of your adoption as all contributions go towards the upkeep of our animals.

Towards the end of your adoption year we will contact you by email or post, and if you wish you can choose to adopt your animal for another year, or select another animal. Your support as one of our Wildwood Animal Adopters is really appreciated and makes a huge difference to the future of the animals we care for.

So long as you let us know within 30 days of delivery, you may return the whole order or an individual product in its original packaging and condition for a full refund (less postage fees). Where a refund is claimed, we will process the refund as quickly as possible, but please allow up to 14 days for the credit to reach your account. If you wish to return an item, please contact your local park. Contact us at Kent on 01227 712111 or email adoptions@wildwoodtrust.org, or Devon on 01404 822188 or email devonadoptions@wildwoodtrust.org.

As our regular adoption packs are designed as gifts, we do offer specific corporate adoptions aimed at organisations. For more information please contact:

Kate on 01227 712111 or adoptions@wildwoodtrust.org

If you are looking for a way to remember a loved one by, with all of our adoption packages we will gladly include the words “in memory of” on the plaque too as a way to commemorate their life. For more information please see our adoption page or call us at Kent on 01227 712111 or Devon on 01404 822188.