Membership Services Administrator

Job Title:                Membership Services Administrator
Function:               Manage membership, customer relations and database
Responsible to:    Membership Services Manager
Salary:                   £16,300
 
This role is essential to the continued growth and development of the Membership Services Team and ensuring the smooth running of the day-to-day processes. The post holder will excel in giving our members the service they demand and expect, through timely and accurate management of the membership, adoption and fundraising database and providing excellent customer service.
 
The key objectives of this role are to:
  • Ensure efficient, quick and accurate turnaround of membership administration, including recruitment and renewal
  • Maximise our income from Gift Aid
  • Confidently deal with members’ and customers’ requests and queries in a polite and timely manner
  • Process and effectively record animal adoptions, assisting in its continued development and expansion
  • Other general administration duties as directed
We are seeking someone with excellent attention to detail, who will welcome being part of a dynamic and active team. You will be expected to bring new ideas with the role as Wildwood continues to appeal to an ever-increasing audience. For a full job description, please download here.
 
How to apply:
 
Please submit your CV and covering letter explaining why you would be the right candidate to: By email to jobs@wildwoodtrust.org or By post: Marianne Benson, Wildwood Trust, Herne Common, Herne Bay, Kent, CT6 7LQ. Please note that we do not acknowledge receipt of applications, if you would like yours to be acknowledged, please send it by post and include a stamped, addressed postcard. Closing date for application is 28th June 2019.
 
 

Part-time Membership Services Data Entry Assistant

Job Title:                Membership Services Data Entry Assistant
Function:               Manage gift aid and membership processing
Responsible to:    Membership Services Manager
Salary:                   £16,009 (pro rata)
 
This role is essential to the continued growth and development of the Membership Services Team and ensuring the smooth running of the day-to-day processes. The post holder will excel in giving our members the service they demand and expect, through quick and accurate data processing.
 
The key objectives of this role are to:
  • Ensure efficient, quick and accurate turnaround of gift aid form processing
  • As required, assist with the data processing of recruitment and renewal membership forms
  • Maximise our income from gift aid
  • Other general administration duties as directed
We are seeking someone with excellent attention to detail, who will welcome being part of a dynamic and active team. You will be expected to be able to process high volumes of forms to ensure we maximise our income from gift aid as Wildwood continues to expand. For a full job description, please download here.
 
How to apply:
 
Please submit your CV and covering letter explaining why you would be the right candidate to: By email to jobs@wildwoodtrust.org or By post: Marianne Benson, Wildwood Trust, Herne Common, Herne Bay, Kent, CT6 7LQ. Please note that we do not acknowledge receipt of applications, if you would like yours to be acknowledged, please send it by post and include a stamped, addressed postcard. Closing date for application is 28th June 2019.